CareGrid policy

Terms & Conditions

The general conditions for using CareGrid pages, forms and service-request tools.

Indicative service platform

CareGrid provides a process for requesting temporary services and reviewing potential local supply. Calculator amounts are indicative and may require review based on scope, materials, timing, travel and availability.

No automatic confirmation

Submitting a request or opening the payment page does not confirm a booking, identify a professional or prove payment. A request is confirmed only after CareGrid communicates acceptance and the applicable conditions.

User responsibilities

Users must provide accurate information, lawful instructions, safe access and any required society or community permissions. Users must not request illegal, abusive, unsafe or unauthorised work.

Changes and availability

CareGrid may revise services, indicative pricing, policies and availability processes. Where a confirmed booking is materially affected, the team will communicate the available resolution.