How CareGrid handles information submitted through this service platform.
We collect information that users provide through service, contact, professional and partnership forms, including contact details, service location, requirements and availability information. Location coordinates are collected only when a user grants browser permission for a physical service request.
Information is used to review enquiries, assess serviceability, coordinate potential assignments, communicate with users, calculate indicative estimates and maintain operational records where suitable systems are connected. We do not publish private customer or professional information.
This first version uses Netlify form handling for submissions and redirects payments to an external Razorpay payment page. Those providers process information under their own policies. Secure databases, role-based access and payment verification require backend integration before full production operations.
Users may decline browser location permission, but location is required before submitting a physical service request. To request correction or deletion of submitted information, contact CareGrid at 8603807610. Legal retention requirements may still apply.
